I purchased an upgrade but my account information didn’t change

To solve this issue please follow the below steps:

  • Sign out of your Safepots online account and then sign in again if you are already logged in.
  •  On the machine where the Safepots desktop software is installed, right-click the Safepots agent (Icon) in your system tray (Taskbar) → Tools → Synchronize Account.

If you purchased an upgrade using another email than the one linked to your Safepots/Safepots account, please contact sales.

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