How can I change the encryption password of Safepots backup?

The encryption password is the one that you set during the backup configuration process, and after that, you will not be able to change it, unless you start a new backup, by doing the following:

  • Uninstall the Safepots desktop software.
  • Sign into your Safepots Online account.
  • Click the Download Safepots button in order to download the latest setup file of Safepots on your computer.
  • Run the downloaded setup file in order to install Safepots again on your computer.
  • Once installed, Safepots will ask you to enter your account’s credentials. Please do.

Important! If you are a Home subscriber of Safepots, you will receive a notification that you are not allowed to add this machine. You need to archive or delete the previous backup to be able to activate a new one.

  • Configure a new backup in which you can enter the new encryption password or not at all.

This will restart your backup, and you will have to upload your files again.

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