How to archive a computer in Safepots

Whenever you install Safepots on a machine and configure the backup, a new computer will be added to your Safepots online account. If you no longer want to backup a certain computer but you want to keep its data to restore from it later, then archiving the computer is the […]

How to suspend a computer with Safepots

Whenever you install Safepots on a machine and configure the backup, a new computer will be added to your Safepots online account. If you wish to temporarily stop backing up a computer, then suspending the computer is the best option for you. Suspending a computer is like pausing the backup […]

How Can I Add Users?

For an overview on how to add users, watch the video shown below. Sign into your Safepots online account. From the Dashboard tab, under the Quick Links section, click on Add Users, or refer to the Users/Servers tab. From the Manage Users/Servers page, click the Add Users button. There are three ways to add users: Manual add Invite by email Multiple add […]

How can I invite users by e-mail?

Sign into your Safepots online account. Click Users/Servers on the left-side menu. From the Manage Users / Servers page, click on the Add Users button,and select the Invite by email option. Enter the email(s) of the user(s) you want to add separated by spaces or semicolons. These emails will be the sign in emails of the added users. Once […]

How can I delete one of the users under my account?

Sign into your Safepots online account. Refer to the Users/Servers tab. Select the Users option from the left-side menu. Click the Action icon for the user you want to delete → Select the Delete User option. Click on OK to confirm. By deleting any user under your account, you will be deleting all the machines under this user as […]

How can I set a certain user as an admin?

To set a user as an admin, please do the following: Sign into your Safepots online account as an administrator user. Refer to the Users/Servers tab. Click on the Action button for the user who you want to give him/her admin privileges → Select the Set as Admin option. From the confirmation box that will appear, you can edit the […]

How can I delete one of my servers from my Safepots backup?

Sign into your Safepots online account. Refer to the Users/Servers tab. From the left side panel, select the Servers option. A list of your added servers will be shown. Click the Action icon () next to the name of the server you want to delete, and select the Delete Server option. A confirmation message will appear, click OK to continue.

Can I use the same account to back up multiple computers?

Yes, if you are a Safepots Business user. All you need to do is to add these computers to your account. To add more computers: Sign in to your Safepots online account. Refer to the Users tab. If you want to add a new user, please follow the steps here. If you want to add a computer […]

How can I manually add users to my Safepots account?

Sign into your Safepots online account. Click on the Manage Users link on the Dashboard tab, or refer to theUsers/Servers tab. Click on the Add Users button,and select the Manual Add option. The Manual Add page will open. Fill in the information for the new user and click the Add User button. Refer to the Dashboard tab, click the Download Setup button, move the downloaded setup file to […]