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Knowledge Base

  • Backup 9 Articles

    • How To Backup MS SQL Database
    • How To Backup A MS SQL Database From A Different Machine Where SAFEPOTS Desktop Client Is Not Installed
    • Does Cold Storage support backing up external, network, SANs, and NAS?
    • Do I have to configure two backups to back up files to Cold Storage and another to back up to regular storage?
    • How can I add or remove files and folders directly from my computer?
    View all
  • Getting Started 4 Articles

    • How to Get Started With Safepots Home
    • How Do I Start Using Safepots Business?
    • How To Configure A Backup In Safepots Home Edition
    • What are the system requirements to run Safepots?
    View all
  • Users Management 20 Articles

    • Can a non-admin add and install a Server?
    • What are the privileges that the administrator has?
    • How can I add multiple users using CSV?
    • How Can I Create Policies?
    • How Can I Assign Users to a Specific Policy?
    View all
  • Under the Hood 40 Articles

    • How to Manage Your Connection to Safepots
    • Safepots Deployment Guidelines
    • No-Safepots Zone
    • The Audit types in Safepots
    • Machine Protection Rules
    View all
  • Uncategorized 1 Article

    • Is there a way to automate the process of creating the users’ accounts under the reseller’s account?
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  • Troubleshooting 37 Articles

    • Why “Share” in the context menu is disabled on my computer?
    • Troubleshooting Connection Issues
    • I am receiving: “You do not have available licenses for server backup” message. What should I do?
    • Why do I receive “You do not have permission to perform this action. Only Administrator can open this application” when trying to open Safepots on a server?
    • Why the files in the pending list do not get uploaded?
    View all
  • Policies 7 Articles

    • How can I un-assign/remove a policy for a server?
    • How can I control the permissions that my users have?
    • How can I delete unwanted policy?
    • How can I edit certain policy?
    • How can I un-assign/remove a policy from a user?
    View all
  • Other 11 Articles

    • We are happy to have filehorse.com as one of our top affiliates
    • How To Become An Affiliate For Safepots; One Of The Top Leaders In The Backup Market?
    • How To Create A Shared Folder In Windows
    • How To Obtain Access and Secret Keys For An Amazon S3 Import Job
    • Why Should I Update My Safepots Archive Desktop Client?
    View all
  • How to 25 Articles

    • How To Backup MS SQL Database
    • How To Backup A MS SQL Database From A Different Machine Where SAFEPOTS Desktop Client Is Not Installed
    • How To Restore MS SQL Database
    • How to Get Started With Safepots Home
    • How to configure a backup with Safepots on a non-admin (Standard) Windows user account
    View all
  • Copy, Encrypt & Ship 3 Articles

    • Can I encrypt my data before sending it to Safepots, in case I want to use the Copy, Encrypt & Ship service?
    • How can I obtain a Shipping Label (License) for my drive?
    • How does Copy, Encrypt and Ship service work?
    View all
  • Account Management 9 Articles

    • How to Change Safepots Account Login from Using Google/Facebook to Use an Email/Password Combination
    • How to Manage Your Connection to Safepots
    • I Have a Discount Coupon for Safepots How Can I Use it?
    • Differences Between a User and a Computer
    • How can I change my account’s email address?
    View all
  • Comparisons 1 Article

    • What is the difference between archive and suspend computer?
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  • Safepots 78 Articles

    • How To Backup MS SQL Database
    • How To Backup A MS SQL Database From A Different Machine Where SAFEPOTS Desktop Client Is Not Installed
    • Do I have to configure two backups to back up files to Cold Storage and another to back up to regular storage?
    • Does SAFEPOTS support backing up MS Exchange servers?
    • How to Manage Your Connection to Safepots
    View all
  • Security and Privacy 8 Articles

    • Do your filters support regular expressions?
    • I lost my encryption password is there a way you can retrieve my files?
    • Is Safepots HIPAA, FERPA, SAS 70, Safe Harbor, ISO 9001, ISO 27001, or PCI compliant?
    • How can I change the encryption password of Safepots backup?
    • Does the deduplication feature work if I have enabled encryption?
    View all
  • Restore 2 Articles

    • How To Restore MS SQL Database
    • My Hybrid+ backup disk is not currently available, how will the restore work?
    View all
  • Files sharing 4 Articles

    • How can I share files and folders from my Safepots?
    • What is Safepots copyright policy for sharing?
    • General questions about files sharing
    • Why “Share” in the context menu is disabled on my computer?
    View all
  • Cold Storage 9 Articles

    • Smart Archive Plan
    • What is Cold Storage?
    • If I select files to backup to both Cold Storage and Instant (Hot) Storage, will it be backed up twice?
    • Are there any limitations when uploading files to the Cold Storage?
    • How secure is Cold Storage?
    View all
  • Active Directory Deployment 1 Article

    • Safepots Deployment Guidelines
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  • Safepots Hybrid+ 8 Articles

    • How To Restore Data From The Hybrid+ Backup
    • My Hybrid+ backup disk is not currently available, how will the restore work?
    • What are the benefits of using Safepots Hybrid+?
    • My Hybrid+ backup disk is not currently available, how will the restore work?
    • What are the benefits of using Safepots Hybrid+?
    View all

Uncategorized

  • What is Safepots Hybrid+?

Knowledge Base Categories

  • Users Management 20
  • Under the Hood 40
  • Uncategorized 1
  • Troubleshooting 37
  • Security and Privacy 8
  • Safepots Hybrid+ 8
  • Safepots 78
  • Restore 2
  • Policies 7
  • Other 11
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